1. To order, Please send an e-mail including:
- your name (for postage, please include the first letter of your legal name if it is different from the name you go by)
- postage address for the pigments (don't forget to include the country)
- the name of the prosthesis you would like to order (Phase3, Simple short no STP, etc..)
- statement that you have read and accept the terms and conditions
2. You pay the non-refundable down payment of 200€ (two hundred EURO) + 7% VST where applicable
I suggest using Paypal, as it is so fast. You will receive the Paypal payment address along with your order number with the initial order-reply. for more info see Pricing
see Payment Methods
3. I confirm your order via e-mail, with a receipt for your deposit and confirmation of the expected ship date for your prosthesis.
4. I then mail the pigment samples to you, along with instructions for choosing your pigment. The pigment samples go to the postage address you have written in your initial e-mail.
5. You choose your pigment, e-mail me your choice, and return the pigment samples kit. Please e-mail me if you need additional help in choosing your colour. see Pigments
6. You’ll receive a final invoice with the remaining payment due date about 6 weeks before the estimated ship date for your prosthesis. I usually need full payment about one month before posting your prosthesis.see Payment Methods
7. You’ll receive a receipt of full payment, and I will ask you to confirm your postage address (and telephone number if needed for the postage company).
8. When your prosthesis is ready to ship, I’ll e-mail you any necessary postage info including the tracking number so you can track the package online. See Postage.
The prostheses cannot be sold if returned, for this reason, I HAVE AN ABSOLUTE NO REFUNDS/NO RETURNS POLICY